Chris Kerns has been at the forefront of digital data and insights for over a decade, defining digital strategy for some of the world’s largest brands. He currently leads the Analytics & Research group at Spredfast, a social marketing platform that empowers enterprise organizations to connect with consumers in an increasingly social world. Previously, he led Digital Analytics at Bazaarvoice, mining user-generated content for groundbreaking insights. His research has appeared in The New York Times, Forbes, USA Today and AdWeek, among other publications. @chriskerns