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Tuesday, June 9 • 10:00am - 11:00am
Collaboration for Omni-Channel Success: How Service and Marketing Intersect

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Moderators
avatar for Alan Berkson

Alan Berkson

Director of Community Outreach, Freshdesk Inc.
Alan Berkson is Director of Community Outreach for Freshdesk, a SaaS customer support company. He speaks and writes about customer service, customer experience, and trends he sees in technology, marketing and social media.Alan considers himself to be the leading edge of "digital natives" and wrote early on about the impact of pervasive communications on businesses and society. He took a path into technology over journalism early in his career... Read More →

Speakers
avatar for Natanya  Anderson

Natanya Anderson

Director Social Media, CRM, Customer Care, Whole Foods Market
Natanya Anderson is the Director of Social Media, CRM, and Customer Care at Whole Foods Market. She has been working in digital communications for over a decade with a focus on both strategy and execution, helping organizations fundamentally change the way they engage with their constituents. At Whole Foods Market she is concentrating on how an extensive local digital footprint merges with a strong brand presence to create a unique customer... Read More →
avatar for Teresa Caro

Teresa Caro

SVP Marketing, Atlanticus
As Senior Vice President of Marketing for Atlanticus, Teresa Caro brings over 20 years of strategic marketing experience in the digital and traditional space, including email, social, and analytics. Teresa plays an instrumental role in defining how Atlanticus and its brands can improve sales and customer retention, strengthen loyalty, and increase advocacy through the use of social and social technology. Prior to joining Atlanticus, Teresa held... Read More →
avatar for David Tradewell

David Tradewell

Senior Vice President, Americas, Econsultancy
David has worked in media since the early 1990’s and has over 19 years experience in digital. After a short career in publishing and commercial radio, he joined News International, where he built and ran the first online advertising team for the Times Supplements Group. | | In 1999 he joined the first major global search engine, AltaVista and created online advertising programs for leading brands before leaving to become part the... Read More →


Tuesday June 9, 2015 10:00am - 11:00am
W Atlanta-Midtown 188 14th Street, NE · Atlanta, Georgia, 30361

Attendees (26)